Shipping Policy
Shipping Policy
Last Updated: 17 August 2026
Thank you for shopping with Happy Tail Supply! Here's everything you need to know about how we get your order to you.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. You will receive a confirmation email once your order has shipped.
Shipping Time
Our products are shipped from international fulfillment partners. Estimated shipping times after processing are:
Region Estimated Delivery Time
United States 5-10 business days
Canada 7-15 business days
United Kingdom / Europe 7-15 business days
Rest of World 10-20 business days
Please note these are estimates, not guarantees. Delivery times may vary due to customs processing, local holidays, weather, or carrier delays that are outside of our control.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on your order and delivery location. We currently offer free shipping on all orders!
Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package's journey. Please allow 2-5 business days for tracking information to update after shipment.
Customs, Duties, and Taxes
For international orders, please note that your package may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.
Multiple Items / Split Shipments
If you order multiple items, they may be shipped separately from different fulfillment centers and may arrive at different times. You will receive tracking information for each shipment.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us within 12 hours of placing your order so we can attempt to correct it before it ships.
Lost or Damaged Packages
If your order arrives damaged, or if tracking shows delivered but you haven't received it, please contact us at [ happytailsupply6@gmail.com] within 7 days so we can investigate and make it right.
Questions?
If you have any questions about our shipping policy, please contact us at [happytailsupply6@gmail.com].